Subject: Interview Request – Research on Local E-Governance (University of Vienna)
From: "Dijana Vinkovic" <[email-masked]>
To: <[email-masked]>
Date: Tue, 2 Sep 2025 14:51:34 +0300

Tähelepanu! Tegemist on välisvõrgust saabunud kirjaga.
Tundmatu saatja korral palume linke ja faile mitte avada.

Dear Sir or Madam,

my name is Dijana Vinkovic, and I am currently working on my Master’s
thesis in Public Management at the University of Vienna. The thesis
focuses on the strategic implementation of local e-governance, with a
comparative case study of Tallinn, Copenhagen, and Vienna.

My research aims to identify key factors that contribute to a coherent,
efficient, and citizen-oriented digital transformation at the municipal
level. I am particularly interested in how cities like Tallinn address
issues such as digital governance goals, organizational structures, and
citizen participation mechanisms.

To this end, I am conducting expert interviews with professionals
involved in digital governance in each of the three cities. The
interview would take approx. 45 minutes via video call and follow a
semi-structured format. The insights will contribute to a better
understanding of transferable approaches and practical recommendations
for Vienna.

If you or someone from your department would be available for such an
interview, I would be very grateful. If you are not the right contact
person, I would appreciate it if you could kindly forward this request
to a suitable colleague.

Thank you very much in advance, I would be happy to share more details
or a draft of the interview guide in advance.

Kind regards,
Dijana Vinkovic
University of Vienna
Master’s Programme in Business Administration – Public Management